frequently asked questions

frequently asked questions

  • There are multiple sizing methods to choose from! You can purchase the Explore Shapes & Size Kit (Non-Wearable), a Wearable Sizing Kit, or contact me before placing an order to use the Coin Method.

    Please see the How To Size guide for more details.

  • Fill out the custom order form and I will get back to you in a few days to begin discuss the details of your design.

  • Yes! You can purchase a Rush My Order add-on to decrease production time.

    Note that the option to Rush an order only decreases production time and does not affect shipping time.

    Subject to availability.

    See product for more details.

  • Of course! Just specify which hand & finger(s) will have variations in the special notes section when you order.

    Please note that nail sizes can differ between lengths and shapes, see the How To Size guide for more information.

  • Not every nail length can support every nail shape. In general, short nails need to be around an equal width on the free edge as the natural nail plate, otherwise it risks having to file the side walls and compromising nail structure and health. This is why stiletto shapes are not available in the Extra Short option, for example.

  • Due to sanitary purposes, as well as all sets being made to order, nail sets are not returnable at this time.

    Thank you for your understanding, feel free to contact me if you have any further questions.